Last Updated: July 24, 2026
Welcome to our FAQ section! Here we have gathered the most common questions we receive from customers. If you don’t find what you’re looking for, please don’t hesitate to contact us directly.
Q: How long does it take to receive my order?
A: After you place your order, we need 1–2 business days to process it. Once shipped, standard delivery to the contiguous United States takes 3–5 business days. You will receive a tracking number so you can follow your package.
Q: Do you ship outside the United States?
A: At this time, we only ship to addresses within the contiguous United States. We regret that we cannot fulfill orders to Alaska, Hawaii, U.S. territories, or international destinations.
Q: What is your return policy?
A: You have 30 calendar days from delivery to request a return, provided the items are unused and in their original packaging. We offer free return shipping and no restocking fees. For full details, please see our Return & Refund Policy.
Q: How long does a refund take?
A: Once we receive your return, we inspect it and process the refund within 1–2 business days. After we approve the refund, it may take 7–10 business days for the credit to appear on your original payment method, depending on your bank or card issuer.
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, and PayPal. All transactions are secured with SSL encryption.
Q: Are your protein bars suitable for people with allergies?
A: Our bars are made in facilities that also process common allergens like nuts, dairy, and soy. Please check the ingredient list on each product page for specific allergen information. If you have severe allergies, we recommend consulting with your healthcare provider before consuming our products.
Q: Can I change or cancel my order after placing it?
A: We start processing orders quickly, usually within a few hours. If you need to change or cancel, please email us immediately at info@barebellls.it.com. We will do our best to accommodate your request, but we cannot guarantee that we can stop the order once it has entered the shipping process.
Q: Do you offer discounts or subscription options?
A: We occasionally run promotions – the best way to stay updated is to subscribe to our newsletter (you can sign up on our homepage). We do not currently offer a subscription program, but we are exploring options for the future.
Q: How should I store my protein bars?
A: For best freshness, store your bars in a cool, dry place away from direct sunlight. They do not need refrigeration, but we recommend consuming them by the “best by” date printed on the package.